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Custom domain ​

Serve the hosted pages from your own hostname, such as roadmap.yourcompany.com.

Set up ​

  1. Open Roadmap & Changelog > Publish > On your own subdomain and add the hostname. Up to 3 per workspace. Choose which module the hostname shows, or the whole set.
  2. Create the two DNS records the dashboard shows:
    • A TXT record at _justonecx.<hostname> with the verification value. It proves you own the domain.
    • A CNAME from the hostname to domains.justonecx.com. An apex domain cannot hold a CNAME, so the dashboard shows an A record for it.
  3. Wait. We re-check every 5 minutes. The status moves through these states:
StatusMeaning
Pending verificationTXT record not found yet.
VerifiedTXT found. We are getting the certificate.
ActiveHTTPS works. The page is live.
FailedA check failed. The dashboard shows why.

Notes ​

  • A CNAME alone is not enough. Anyone can point a CNAME at us, so the TXT record is what proves ownership.
  • The certificate is issued automatically and renewed for you.
  • Active domains are re-checked daily. If a record disappears the domain stops serving until it is fixed.
  • If your plan drops below Scale the domain stops serving. The hosted address keeps working.
  • Sign-on links work on your domain too. See Sign-on link.

JustOneCX